We had no idea we were supposed to find and wait in the tea room to be called. My sister finally walked down the hall herself and found the two women who were waiting for us. There was a line of women checking out and booking appointments so we were ignored for least five minutes. She promptly checked us in and told us to go upstairs to be helped. I was disappointed with the lady that works in the front of the spa. We were really looking forward to some pampering in preparation for her wedding next week. I let the front office lady know it would be our first time there. I called the day before to schedule a next day pedicure for my sister and I. My massage was top notch but I am really disappointed that I didn't get the 80 minutes that I paid for, especially when I'm paying top dollar for it. She said they normally tell people to get there 15-20 minutes early and they should have told me. I told the lady at check out that I wish I had known that regardless of what time I showed up, my 80 minute massage would end promptly at 5:20.
#EZS QUARRY BASSE RD PLUS#
Massage started at about 4:15 Paid $155 for an 80 minute massage plus a 20% tip for a massage that ended at 5:20 (65 minutes). Was rushed through paperwork because we were "already running behind". Got there at 4, checked in, got changed, and filled out paperwork. I am looking forward to the next massage and am certainly appreciative that Kat took the time to make this right.* I chose to do another massage because aside from the timing issue, the experience was great.
#EZS QUARRY BASSE RD UPGRADE#
They called me today to offer to either credit me for the time lost on the massage I got yesterday or offer me a free upgrade my next massage. *Updating my review from 3 to 5 stars because of the way management handled this. Hoelscher is able to communicate in both Spanish and English and our support staff can also assist you.Brittany Jenkins :: 21 april 2018 17:53:14
#EZS QUARRY BASSE RD PROFESSIONAL#
In an emergency, you also have 24/7 phone access to communicate with a healthcare professional that is on call.įor our patients that prefer to communicate in their native Spanish language, we welcome you – Dr. New services including TELEMEDICINE are being incorporated to further enhance your healthcare access in the convenience of your home, office, or even when traveling. Our online Patient Portal allows you electronic access to help address your healthcare needs and provides a convenient venue to interact with our staff. Our clinic location in the Quarry Market area is easily accessible from multiple areas of the city, and the FREE PARKING is a favorite feature for our patients as well. As a patient, you’ll get secure, online access to a Personal Health Record where you can store and manage your important health information including test results. We use an electronic health record that meets the standards as outlined by the Center for Healthcare Services. Our interactive website can provide you with access to online scheduling, general office information and updates on our services. We strive to provide you the support that you need to achieve your individual healthcare goals. We recommend regular visits to help manage chronic disease that can help lead to healthier and happier lives. We want to identify risk factors that our patients may have to develop illness in order to make better decisions about your care. In our office, we recommend healthcare screenings. Hoelscher’s care for you extends beyond the clinic – he will also personally care for you in the Nix Hospital, rehabilitation center, and even long term nursing care home if needed. We invite you to see why concierge medicine is the right choice for you and your health.ĭr. The focus is creating a healthier you - and keeping you that way - with active disease prevention. It is medicine practiced without the limitations of traditional medical practices. With an increased focus of time and attention on you, our new concierge medicine membership has the ability to transform your experience and relationship with your physician. Your physician will also attend to you in the hospital when you need him. For those who opt for the concierge service, they receive more time and convenience, particularly around scheduling and communicating with your physician outside the visit. In a hybrid concierge practice, all patients receive the same level of care. Alamo Heights Primary Care Physicians hybrid practice provide patients with the option of going to membership-based concierge medicine, while reassuring all current patients they can continue seeing the provider regardless of their payment models.
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